Cancellation and Refund Policy
Cancellation Policy
Pre-Project Cancellation: If you cancel a project before we start working on it, we will refund 100% of any upfront payments made.
Post-Project Initiation Cancellation: Once we’ve started working on a project, cancellation fees may apply. The specific fee will depend on the stage of the project and the services already rendered.
Recurring Services: For recurring services like monthly social media management or SEO, you may cancel at any time with a [number] days’ notice. Any payments made for the current billing cycle will not be refunded.
Refund Policy
Refunds for Services: We do not offer refunds for services already delivered, such as completed website designs, social media campaigns, or app development.
Payment Errors: If we mistakenly charge you for a service or overcharge you, we will issue a refund to the original payment method.
Force Majeure: In cases of unforeseen circumstances beyond our control, such as natural disasters or significant disruptions, we may offer refunds or credits at our discretion.
Please Note:
All refund requests must be submitted in writing to [email address].
Processing time for refunds may vary.
Specific terms and conditions may apply to certain projects or services.
If you have any questions or concerns about our cancellation and refund policy, please don’t hesitate to contact us – info@mjmedia99.com